Aira

AR glasses further augmented by human assistants 

From Aira’s new smart glasses give blind users a guide through the visual world | TechCrunch

Aira has built a service that basically puts a human assistant into a blind user’s ear by beaming live-streaming footage from the glasses camera to the company’s agents who can then give audio instructions to the end users. The guides can present them with directions or describe scenes for them. It’s really the combination of the high-tech hardware and highly attentive assistants.

The hardware the company has run this service on in the past has been a bit of a hodgepodge of third-party solutions. This month, the company began testing its own smart glasses solution called the Horizon Smart Glasses, which are designed from the ground-up to be the ideal solution for vision-impaired users.

The company charges based on usage; $89 per month will get users the device and up to 100 minutes of usage. There are various pricing tiers for power users who need a bit more time.

The glasses integrate a 120-degree wide-angle camera so guides can gain a fuller picture of a user’s surroundings and won’t have to instruct them to point their head in a different direction quite as much. It’s powered by what the startup calls the Aira Horizon Controller, which is actually just a repurposed Samsung smartphone that powers the device in terms of compute, battery and network connection. The controller is appropriately controlled entirely through the physical buttons and also can connect to a user’s smartphone if they want to route controls through the Aira mobile app.

Interesting hybrid implementation and business model, but I have serious doubts that a solution depending on human assistants can scale at a planetary level, or retain the necessary quality of service at that scale.